3.4
10.9K reviews
1M+
Downloads
Content rating
Mature 17+
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About this app

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features:
• Travel at ease with real-time flight updates, useful travel resources, and convenient services. 
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. 
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel.
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. 
• Learn about the latest happenings and promotions at Changi Airport and Jewel!
Updated on
Apr 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.3
10.5K reviews
Starry SHI
July 17, 2023
Wrong app logic and very bad user experience After upgrading, this app shows that my device is rooted and prevent me from using. In fact, I do not use rooted device at all. If the app cannot detect the right hardware and state, how can the customer trust it by providing the right information? App should be designed to bring convenience, not more troubles. Pay attention to your technologies and vendor's qualification first!
16 people found this review helpful
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Changi Airport Group (S) Pte Ltd
August 8, 2023
Hi there, thank you for your patience. We have packed in some adjustments in our security configuration via the latest version release (v3.2.0). Please update your Changi App and let us know if it works for you!
A Google user
April 9, 2024
For an app that doesn't have to do a lot, it does it really badly. App often will take a while to respond to input, and sometimes just stop responding altogether forcing you to restart it. You can't just open and browse the map to see what's closest to you in the terminal, instead you need to know the name of the business you're searching for. When you do get a map and want to zoom in for businesses closer to where you're going, it only shows major businesses.
1 person found this review helpful
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Changi Airport Group (S) Pte Ltd
April 11, 2024
Hi there, please be assured that we are aware of this loading issue, and are working on a fix for it. Do look out for an upcoming app update which will be released as soon as we can in the next month. On our wayfinding maps, we are working on improving it and we appreciate your interest! Thank you for your patience.
Pixie
April 3, 2024
The slowest app of all time. Just tapping from Arrivals to Departures took 7 seconds. Searching flight didnt work because it kept loading until 2 minutes so I closesd the app, tried again, same results. Scan barcode didnt work. Uninstalled, installed again, same results. Didint even bother trying to inspect other features since the main feature to search flight didnt work anyway. Uninstalled right away. Disappointed, useless app, not recommended.
4 people found this review helpful
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Changi Airport Group (S) Pte Ltd
April 11, 2024
Hi there, we are sorry to learn that you're experiencing issues on Changi App. Please be assured that we are aware of this issue, and are activately working on a fix for it. Do look out for an upcoming app update which will be released as soon as we can in the next month. Thank you once again for your patience!

What's new

Skeletons don't fight each other twice because they have no guts for a rematch. We are not like them even though this month, we worked our guts out to roll out essential app enhancement and bug fixes, two times in a row.